1. Introduction
ALBUKHR Investment Limited respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, protected, retained and shared when you access or use our platform and services.
This policy should be read together with any service-specific notices, terms or consent notices shown when you use a particular ALBUKHR feature.
2. Information We Collect
Depending on the services and features you use, we may process the following categories of information:
- Identification and account information, such as a Pi Network user identifier and username.
- Wallet and network information, such as a wallet address and the selected platform network.
- Investment, transaction, contribution or other activity records associated with the features you use.
- Contact details you provide, including an email address and telephone number.
- Business and project application information, which may include business details, location, funding requests, team details, uploaded documents and project logos.
- Contributor profile information, where applicable, such as expertise, occupation, experience and contribution preferences.
- Security and technical records, which may include login times, login outcomes, network information, device or browser details, and audit records generated when relevant services are used.
The information collected depends on the feature involved. We should not collect information that is unnecessary for the relevant, stated purpose.
3. How We Use Your Information
Subject to applicable law, information may be used for purposes such as:
- Authenticating users and helping protect accounts and platform access.
- Operating requested platform features and processing relevant applications, contributions or transactions.
- Reviewing business project applications, supporting governance processes and maintaining appropriate records.
- Detecting suspicious activity, preventing fraud and investigating security incidents.
- Maintaining technical reliability, troubleshooting issues and improving the user experience.
- Meeting applicable legal obligations and responding to lawful requests from competent authorities.
4. Lawful Basis for Processing
Where applicable data protection law requires a lawful basis, the basis used depends on the purpose and circumstances of the processing. Depending on the situation, this may include taking steps to provide a requested service or perform an agreement, complying with a legal obligation, pursuing a legitimate interest where legally permitted, or obtaining consent where required.
Where processing relies on consent, you may withdraw that consent where the law provides this right. Withdrawal does not necessarily affect processing that was lawful before the withdrawal, and another lawful basis may apply to information that must be retained.
If required information is not provided, some platform features or services may not be available or may not be capable of being completed.
5. Data Security
We use appropriate technical and organisational safeguards intended to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. Depending on the system and feature, safeguards may include access controls, authentication procedures, security monitoring and encryption where appropriate and supported.
No website, network, storage system or method of electronic transmission can be guaranteed to be completely secure. Users should protect their account credentials and report suspected unauthorised activity promptly.
6. Data Sharing
ALBUKHR does not sell personal data as a commercial product. Information may be shared only where reasonably necessary for a stated purpose, permitted by applicable law or otherwise authorised by you.
Depending on the service, recipients may include:
- Hosting, database, infrastructure, security and technical service providers supporting platform operations.
- Pi Network or other external services when you use a feature that integrates with them.
- Relevant parties involved in a requested service or transaction, where the disclosure is necessary and properly authorised.
- Regulators, courts, law enforcement bodies or other competent authorities when disclosure is legally required or permitted.
Service providers should process information in accordance with their applicable responsibilities and arrangements. External services may also have their own privacy policies and terms.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, regulatory, security, accounting and recordkeeping requirements.
The appropriate retention period depends on the information involved, the relevant service, the need to maintain transaction or audit records, and whether a legal claim or investigation may require the information to be preserved.
When information is no longer required, we will take appropriate steps to delete it, anonymise it or otherwise handle it in accordance with applicable requirements. A deletion request may be subject to lawful exceptions.
8. Third-Party Services
Some platform features may depend on third-party services, including Pi Network and technical infrastructure providers. When you use an integrated service, the relevant provider may process information under its own terms and privacy policy.
We encourage users to review the privacy information of relevant external services before using them. ALBUKHR cannot control every aspect of a third party's independent processing activities.
Where a feature involves public blockchain or other external network records, information recorded on that network may be visible to others and may not be capable of being changed or deleted by ALBUKHR. This applies only where the relevant feature actually uses such a network.
9. International Data Transfers
Some infrastructure or external service providers may process information in countries other than the country in which you are located. Where personal data is transferred across borders, the transfer must be handled in accordance with applicable data protection requirements and any safeguards required by law.
You may contact us using the details in this policy to request further information about a relevant transfer, subject to applicable law and the circumstances of the request.
10. Technical Information and Cookies
When you visit a website or use an integrated service, certain technical information may be processed to support security, network communication, reliability and troubleshooting. Depending on the tools in use, this may include browser, device, connection or diagnostic information.
Cookies or similar technologies may be used by a website or an integrated provider where needed for essential functions, preferences, security or other disclosed purposes. The technologies in use depend on the relevant service. Where consent or additional notice is required by law, it should be provided before the relevant optional processing begins.
You can review your browser settings to manage certain cookies or website storage. Blocking some technologies may affect the operation of particular features.
11. Your Privacy Rights
Subject to applicable law and any lawful exceptions, you may have the right to:
- Receive information about how your personal data is processed.
- Request access to personal data held about you.
- Request correction of inaccurate or incomplete information.
- Request erasure of personal data where the legal conditions for deletion are met.
- Request restriction of processing or object to certain processing where the applicable law allows.
- Request a copy of eligible data in a portable format where the legal requirements for data portability are met.
- Withdraw consent where processing is based on consent and the right to withdraw applies.
- Seek information or appropriate intervention in relation to automated decision-making where the law provides such rights.
- Lodge a complaint with the relevant data protection authority.
To exercise a right, contact us using the email address in Section 14 and describe your request. We may need to verify your identity and clarify the scope of the request before taking action.
Some information cannot be deleted or altered where we are legally required to retain it, where it is needed for a lawful security or recordkeeping purpose, where another person's rights would be affected, or where another lawful exception applies.
If you are in Nigeria, you may also contact the Nigeria Data Protection Commission (NDPC) using its official channels if you believe your data protection rights have been infringed.
12. Children's Privacy
Our services are not intended to collect children's personal information unlawfully. Where the law requires parental or guardian authorisation for processing a child's personal data, the applicable requirements must be followed.
If you believe that a child has provided personal information in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action where required.
13. Policy Updates
We may revise this Privacy Policy to reflect changes in our platform, services, data handling practices or legal obligations.
When a change is material, we will take appropriate steps to provide notice where required. The revised policy should identify its applicable version or revision date. Continued use of the platform does not replace any consent that the law requires us to obtain separately.
14. Contact ALBUKHR
For privacy questions, requests to access or correct personal information, deletion or restriction requests, or concerns about how your information is processed, contact ALBUKHR Investment Limited through the email address below.
Privacy contact email:
albukhrinvestmentlimited@gmail.com
Please do not include passwords, private keys, passphrases or other secret authentication credentials in your email.